Need Some Help?
We may have the answer to your question below, or in our video tour, but if not send us a message and we’ll get back to you as soon as possible
Click the user icon on the top left corner of your screen and select ‘My Account’ then select the option to ‘Change Password’. Enter your new password and re-enter to confirm. Click ‘Change’ to update your profile.
Reset your password from the log-in screen by selecting the ‘Forgot Password’ button. Enter your email address and then follow the link from your email. If for any reason you are still having trouble or don’t receive the email link please contact us and we’ll reset it for you.
When exiting a video ensure you close the video by click the 'X' rather than clicking the back button.
The DailyBuzz is a follow along, interval-based workout. These workouts use no equipment, require very little space, and are less than 10 minutes long. Each day we program a different DailyBuzz session meaning that no matter where you are, or how busy your day is you can make sure you get some movement in. You can work the intensity level to suit how you are feeling and of course modify any movements as required, the important thing is you get a workout in and moved your body.
The Follow Along library gives you access to all of our Follow Along workouts, including the DailyBuzz archive. Inside this library we have three main categories, Bodyweight, Equipment and Stretch.
You can filter all of these videos by:
> Time - in 10-minute increments.
> Equipment available to you
> Muscle Group (Upper Body / Lower Body / Full Body / Core) Note that these filters apply to the primary muscle group/focus of the workout, therefore a 'Lower Body' workout may still include some upper body exercises.
> Workout Type - (Levels / High Intensity / Low Intensity / Stretch)
You can also search for keywords in the video descriptions - for example, a specific movement.
The Workout Library offers an ever-growing database of workouts. These videos will give you the workout description and movement demos, as well as offer any scaling advice for more advanced movements. The workouts vary in type, from Conditioning, Strength, and Skill as well as Warm-Ups and may require some equipment.
Once you have selected the workout(s) you can set yourself up and work through this in your own time.
You can filter all of these videos by:
> Time - in 10-minute increments.
> Equipment available to you - note if you have just a single piece of equipment include the 'Only' filter - for example, selecting 'Kettlebell' and 'Only' will show workouts that only need a Kettlebell.
> Muscle Group - Note that these filters apply to the primary muscle group(s)/focus of the workout.
> Workout Type - (Strength / Skill / Conditioning as well as workout style - eg AMRAP/EMOM)
You can also search for keywords in the video descriptions - for example, a specific movement.
The Movement Library offers a large database of individual movements and is great for finding a specific exercise, especially for accessory work, or for checking what a movement looks like that you may have seen in a workout description. These videos currently are short demonstrations only, but we plan to expand to tutorial videos as well.
You can filter all of these videos by:
> Equipment available to you
> Muscle Group
You can also search for keywords in the video descriptions - for example, a specific movement.
The Levels on the Follow Along videos refer to the complexity of the movements in the video.
Level 1 means the workout consists of basic movements, suitable for beginners and Level 3 is more advanced movements, suited for those with more experience.
Low Intensity workouts indicated the tempo is slower, with movements that may require a slower pace with a more steady heart rate.
High Intensity workouts indicated the tempo is fast and the workout is expected to raise your heart rate.
This service is included the membership to The Hive. For non-members, the subscription service is $30 per calendar month.
Yes! We aim to add new conent every week.
Yes! Drop us a message and let us know what you’d like to see. Chances are other people that too and we’ll try and get something uploaded for you as soon as possible.
Yes! Using the playlist function you can build your own playlists to save your favourite videos or create your own workouts.
Simply Click on the video and 'Add to Playlist'
You can manage your playlists under your account profile.
Yes! Under each video you can make any notes. For example, the weight you used, time you finished or number of reps you completed. These will be noted with the time/date you made the note, and be stored chronologically meaning you can easily look back to see what you did last time and if you are improving.
You can manage / view all of your notes under you account profile. Note that while your notes are not visible to other users, they may be visible to our admin team.
Yes! Using the playlist function you can build your own playlists to save your favourite videos or create your own workouts.
Simply Click on the video and 'Add to Playlist'
You can manage your playlists under your account profile.
Currently no, however, you can still manually log your workout by logging in to Influx and clicking in the menu, then on ‘Log’. Click the ‘+’ symbol at the top right corner of the screen and enter the information. For more help contact us, or go here: https://help.influxapp.com/training
Struggling with the CrossFit lingo? Check out our WODdecoder
We have lots of plans to continually improve this service. Some ideas are more video formats, such as movement tutorials, lifestyle, and training videos and continually adding to and improving the current libraries. What would you like to see?
Yes! You can cancel at anytime via your Account Profile under billing. You will continue to have access for the remainder of the month you have paid for.
We offer a 14day, no-question-asked refund from when you first sign up. If you decide the service isn't right for you simply email us at train@thehivecfa.co.nz, requesting cancellation and we will refund this back to the card you paid with. Please note it may take 5-10 working days for the refund to be processed.
After 14 days you can still cancel at anytime however we cannot offer a refund.